PrepTest 83, Section 3, Question 17
When a chain of service stations began applying a surcharge of $0.25 per purchase on fuel paid for by credit card, the chain's owners found that this policy made their customers angry. So they decided instead to simply raise the price of fuel a compensatory amount and give a $0.25 discount to customers paying with cash. Customers were much happier with this policy.
When a chain of service stations began applying a surcharge of $0.25 per purchase on fuel paid for by credit card, the chain's owners found that this policy made their customers angry. So they decided instead to simply raise the price of fuel a compensatory amount and give a $0.25 discount to customers paying with cash. Customers were much happier with this policy.
When a chain of service stations began applying a surcharge of $0.25 per purchase on fuel paid for by credit card, the chain's owners found that this policy made their customers angry. So they decided instead to simply raise the price of fuel a compensatory amount and give a $0.25 discount to customers paying with cash. Customers were much happier with this policy.
When a chain of service stations began applying a surcharge of $0.25 per purchase on fuel paid for by credit card, the chain's owners found that this policy made their customers angry. So they decided instead to simply raise the price of fuel a compensatory amount and give a $0.25 discount to customers paying with cash. Customers were much happier with this policy.
Which one of the following generalizations does the situation described above most clearly illustrate?
People usually adopt beliefs without carefully assessing the evidence for and against those beliefs.
People's perceptions of the fairness of a policy sometimes depend on whether that policy benefits them personally.
People usually become emotional when considering financial issues.
People often change their minds about issues that do not make significant differences to their lives.
People's evaluations of a situation sometimes depend less on the situation itself than on how it is presented to them.
Explanations
0 Comments