PrepTest 70, Section 3, Question 13
Consultant: The dramatic improvements in productivity achieved during the Industrial Revolution resulted in large part from standardization of processes and procedures coupled with centralization of planning and decision making. Yet, in recent years, many already productive companies have further improved their productivity by giving individual employees greater influence in decision making and in how they do their work.
Consultant: The dramatic improvements in productivity achieved during the Industrial Revolution resulted in large part from standardization of processes and procedures coupled with centralization of planning and decision making. Yet, in recent years, many already productive companies have further improved their productivity by giving individual employees greater influence in decision making and in how they do their work.
Consultant: The dramatic improvements in productivity achieved during the Industrial Revolution resulted in large part from standardization of processes and procedures coupled with centralization of planning and decision making. Yet, in recent years, many already productive companies have further improved their productivity by giving individual employees greater influence in decision making and in how they do their work.
Consultant: The dramatic improvements in productivity achieved during the Industrial Revolution resulted in large part from standardization of processes and procedures coupled with centralization of planning and decision making. Yet, in recent years, many already productive companies have further improved their productivity by giving individual employees greater influence in decision making and in how they do their work.
Which one of the following, if true, most helps to resolve the apparent paradox in the consultant's statements?
Most companies still try to improve productivity mainly through greater standardization and centralization of decision making.
Increased productivity is not the only benefit of giving individual employees greater control over their work; job satisfaction increases as well.
Most of the increases in industrial productivity that have occurred in recent years have been due to the introduction of advanced technology like industrial robots.
The innovations of the Industrial Revolution are only now being applied in those companies in which individual employees have traditionally been entirely in control of how they do their work.
Increases in productivity in highly productive companies depend on management's broad application of innovative ideas solicited from individual employees about their work.
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